Welcome to Amaze Print! We are committed to delivering your custom products with the utmost care and efficiency. Please review our shipping policy below to understand our processes and ensure a smooth delivery experience.
Order Processing
- Processing Time: Orders are typically processed within 2-5 business days after payment confirmation. During peak times or holidays, processing may take longer.
- Customization: As all our products are made to order, the processing time includes the time required to print and prepare your custom items.
Shipping Methods and Times
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivery typically takes 5-10 business days after order processing.
- Expedited Shipping: Delivery typically takes 2-5 business days after order processing.
- International Shipping: Delivery times vary by destination and typically range from 10-20 business days.
Shipping Rates
Shipping rates are calculated at checkout based on the shipping method selected and the destination of the order. We strive to offer competitive rates to ensure you get the best value for your shipping needs.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and its estimated delivery date.
International Shipping
We proudly ship to customers around the world. Please note the following for international orders:
- Customs and Duties: International shipments may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
- Delivery Times: International shipping times can vary based on the destination country’s postal services and customs processes.
Shipping Address
Please ensure that your shipping address is correct and complete to avoid any delivery delays or issues. Amaze Print is not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.
Lost or Damaged Packages
While we take great care in packaging and shipping your order, sometimes issues may arise:
- Lost Packages: If your package is lost in transit, please contact our customer service team. We will work with the carrier to resolve the issue and, if necessary, send a replacement.
- Damaged Packages: If your order arrives damaged, please contact us within 7 days of delivery. Provide photos of the damage, and we will assist you with a replacement or refund.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at [email@example.com] or [phone number]. We are here to help and ensure your experience with Amaze Print is exceptional.
Thank you for choosing Amaze Print. We appreciate your business and look forward to delivering your custom products with care and efficiency.
